Yes - we take a small booking fee of £20, which is redeemable against any purchase (gown, veil etc.). This helps us ensure your appointment is fully private and tailored just for you.
Of course! We understand plans change. Just let us know as soon as possible, and we’ll find a new time that works for you.
If you need to cancel, please contact us at least 48 hours in advance so we can release your slot to another bride.
Our appointments are private to give every bride our full attention, so we kindly ask you to book in advance.
We suggest booking around 9–12 months before your wedding to allow time for ordering and alterations. But don’t worry - we’ll always do our best to accommodate shorter timeframes too.